Rates, Terms & Conditions

Rates

I charge by the hour to the nearest 15mins. My Virtual Assistant rate is £16ph, and my Software Asset Management rate is POA.

I can offer a discounted retainer package for regular, fixed hours.  Please Contact me to discuss your requirements so I can provide you with an estimate.

Any additional costs such as stationery, printing, postage costs etc. reasonably incurred in relation to the completion of a project, will be invoiced in addition to the rates stated.

Invoicing

Invoices are submitted in £ sterling on the last day of each month and will be due and payable within 7 days of issue,  VAT is not applicable.  The preferred method of payment is via bank transfer.

Terms and Conditions

I endeavour at all times to ensure the accuracy of completed work, however it is the clients responsibility to verify its accuracy upon receipt.   In the unlikely event of any errors, I will rectify free of charge any that are identified within 14 days of completion.

I will maintain client confidentiality at all times and will not pass on your details to any third parties.

Any original documents, templates or forms created by me, remain my intellectual property unless otherwise agreed.

Invoices should be paid within 7 days of receipt.  Steedman Solutions reserves the right to request a deposit of 30% of an original estimate in advance from the client, if deemed necessary.